Douglas Karr gives great advice to small businesses that want to start using social media in his podcast. He advises businesses to start out with a website before moving into the social media world; this develops a path for engagement for customers.  Douglas also gives great examples of social networking sites for businesses to use such as Online Form Builder, SEOmoz, Google Keyword Tool,  Google Insights, Twitterfeed, and Ping.fm. 

Unfortunately I couldn't get the podcast to embed into this post, however you can follow this link if you wish to listen to it; and I strongly reccommend you do!
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